1qbet Privacy Policy — How Your Data Stays Protected

1qbet is an online sports betting and gaming platform serving users in Bangladesh. We believe that building a safe and transparent digital environment is not just a legal obligation — it is an ethical commitment to our users. This Privacy Policy explains how 1qbet collects your personal data, how it is used, how long it is retained, and with whom it may be shared.

This Privacy Policy applies equally to 1qbet's website, mobile application, and all associated digital services. Whether you register, log in, place a bet, or use any of our services — this Policy applies in every case.

If you are under 18, do not use our platform or submit any personal information. 1qbet strictly prohibits minors from registering.

1qbet only collects the information strictly necessary to operate its services. Under our Privacy Policy, data collection is divided into two categories:

Information Provided Directly

What You Provide:

Automatically Collected Information

When you use the platform, certain information is collected automatically:

• Device type, operating system, and browser version
• IP Address & Geographic Location (up to city level)
• Date and time of login and logout
• Pages visited and time spent on each
• Betting history and transaction records
• Cookies & Session Data

Under 1qbet's Privacy Policy, collected data is used only for specific, legitimate purposes. We never sell your information to advertisers.

Primary Use

• Account Management: For registration, login, password reset, and profile updates.
• Transaction Processing: To process deposits, withdrawals, and betting payments.
• Identity Verification: For KYC processing and age verification.
• Customer Support: To help our support team resolve your issue.
• Security: To prevent fraud, money laundering, and unauthorized access.

Secondary Use

• Service Improvement: Analyzing usage patterns to make the platform simpler and more effective.
• Personalized Experience: To show you relevant offers based on your preferences.
• Notification: To keep you informed about important updates, transaction confirmations, and promotions.
• Legal Compliance: To meet requirements from government or regulatory authorities.

1qbet never sells your personal data to third parties. However, information may be shared in limited circumstances:

• Payment Providers (bKash, Nagad, Rocket): Only the financial data necessary to process transactions is shared with these partners, each of whom maintains their own privacy policy.
• Technology Service Providers: Trusted technology partners handling server hosting, database management, and cybersecurity may access limited data, strictly under confidentiality agreements.
• Law Enforcement: Under Bangladeshi law, we may be required to disclose data in response to a court order or legal claim.
• Fraud Prevention: Data may be shared with regulatory authorities to detect suspicious transactions or fraud.

Outside of the cases listed above, your data is never shared with any third party without your explicit consent. This is a non-negotiable principle of 1qbet's Privacy Policy.

The 1qbet website and app use cookies — small text files stored on your device that help improve your browsing experience.

Cookies We Use

Cookie Controls

You can block or delete cookies through your browser settings. Note that disabling essential cookies may affect certain platform features. To opt out of analytics cookies, contact us directly.

1qbet protects your data using industry-leading technology. Our Privacy Policy ensures that security is maintained at every level.

• SSL/TLS Encryption: All data transmitted on the platform is encrypted with 256-bit SSL.
• Database Encryption: Sensitive data at rest is stored in encrypted format.
• Two-Factor Authentication (2FA): OTP verification is available for added account security.
• Access Control: Only authorized personnel have access to specific data.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

Data Retention Period

Your data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

Under 1qbet's Privacy Policy, you have full rights over your own data. Your rights are detailed below:

To exercise any of these rights, email us at support@1qbet.net. We typically respond within 30 business days. In some cases, requests will be processed after identity verification.

1qbet uses select third-party technology solutions to deliver its services effectively. We apply strict criteria when choosing these partners and have data protection agreements in place with each of them.

Third Parties We Work With

• Payment Gateway: bKash, Nagad, Rocket — only the information necessary to complete a transaction is shared.
• Cloud Servers: For storing data in a secure, encrypted environment.
• Verification Services: For identity verification during the KYC process.
• Analytics Tools: To understand platform usage statistics — no personal data is transmitted.

Please note that 1qbet's Privacy Policy applies only to our own platform. Third-party services have their own privacy policies, which you should read separately.

1qbet strictly prohibits anyone under 18 from using the platform. In line with our Privacy Policy, we do not knowingly collect any data from minors.

If we discover that a minor has registered on our platform:

• That account will be closed immediately.
• Collected data will be deleted as soon as possible.
• Any transactions will be reviewed.

If a parent or guardian suspects their child is using 1qbet, please contact support@1qbet.net immediately. To learn more about responsible gaming, visit our Responsible Gaming View Page.

1qbet reserves the right to update this Privacy Policy as needed. When changes are made, we take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, users will be notified via their registered email or SMS.
• A notification of changes may be displayed when you log in to the platform.

Continuing to use the platform after a new policy is published will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: support@1qbet.net
• Subject: Use the subject line "Privacy Request"
• Response Time: An initial response is typically provided within 24–48 hours
• Resolution Time: 7–30 business days depending on complexity

We take every complaint seriously and work to resolve it as quickly as possible. Your trust and confidence are 1qbet's most valuable asset.